Frequently Asked Questions

Golden Globe Cleaning Services specializes in a wide array of cleaning solutions for both commercial and residential settings. Our offerings include routine housekeeping, extensive office cleaning, deep cleaning, post-construction clean-ups, and specialized sanitization, tailored to meet diverse needs.

Our dedication to cleaning excellence and environmental sustainability distinguishes us. Our expert team employs the latest eco-friendly products and advanced technologies to ensure top-tier service and client satisfaction.

 

Absolutely. Our eco-friendly cleaning products are not only effective but also safe for the environment and all occupants, including pets. These products are carefully chosen to reduce environmental impact and ensure the safety and comfort of your family and furry friends.

We adhere to strict BICSc standards, conducting regular quality evaluations through client feedback and assessments to consistently improve our service offerings.

 

Yes, we provide flexible cleaning schedules to perfectly align with your daily, weekly, or monthly needs, ensuring our services fit seamlessly into your lifestyle.

Our service is marked by a high level of security and professionalism. Each staff member is thoroughly vetted, trained, and provided with a uniform and ID badge for easy identification.

We accept various payment methods including credit cards (Visa, MasterCard, PayPal), debit cards, electronic bank transfers, and cash. Payments for one-off cleanings must be made upfront. For cash payments:

   - Security Measures: Stringent security protocols are in place to handle cash transactions safely.

   - Receipt Issuance: We provide receipts for all cash transactions, ensuring transparency and helping you maintain accurate financial records.

   - Regulatory Compliance: Our cash handling procedures comply with local financial regulations for legal and ethical processing.

Golden Globe is fully insured to cover any potential damages during our cleaning services. Our comprehensive insurance ensures that any incidents are handled swiftly and with the utmost professionalism, offering peace of mind and security for our clients. For more information please check our Terms of use page.

 

Simply contact us via phone, email, or our online form to receive a detailed, no-obligation estimate that reflects your specific cleaning requirements.

Booking is straightforward—reach out by phone, email, or use our online system. We'll coordinate with you to find a convenient time to discuss your cleaning needs and schedule your service.

Golden Globe operates in numerous regions. Check our website or contact us directly to confirm availability in your area.

To avoid cancellation fees, we request at least 24 hrs notice for any changes or cancellations. This policy helps us manage our resources efficiently and maintain high-quality service standards.